This Privacy Policy explains how Razed Casino, operated by Razed Gaming Group, collects, stores, uses, and discloses personal information of users accessing its online casino platform. The policy complies with applicable data protection laws in Australia and provides transparency regarding the handling of your personal data as you interact with our services.
1. Collection of Personal Information
Razed Casino collects personal information necessary to provide and improve our services, comply with legal obligations, and ensure the security of our platform. The types of personal data we collect include identification details (such as your name, date of birth, and government-issued identification), contact information (address, email, phone number), account data, transaction history, and device-related information including IP address, browser type, and cookies.
We also collect information about your use of our services, including gameplay activity, login times, and any correspondence with our support team. This data may be collected directly from you when you register, use our website, contact support, or participate in promotions. In some cases, we may obtain information from third-party verification services or payment providers as required for compliance with regulatory requirements.
2. Use of Personal Information
We use your personal information for several purposes, including:
- Verifying your identity and age to comply with legal and regulatory requirements
- Processing transactions and managing deposits and withdrawals
- Personalising your user experience and delivering relevant content
- Preventing fraud, money laundering, and other prohibited activities
- Communicating with you regarding account updates, promotions, and customer support
- Analysing usage data to improve and optimise our services
Razed Casino does not use personal information for any purpose incompatible with those described in this policy, unless you have provided explicit consent or as required by law.
3. Sharing and Disclosure of Information
Your personal information may be shared with third parties in accordance with this policy and applicable Australian privacy laws. These third parties include payment processors, identity verification agencies, regulatory authorities, and service providers who assist us in delivering our services. We ensure that all third-party partners are contractually bound to protect your data and process it only as instructed by Razed Casino.
We may also disclose your information where required to comply with legal obligations, such as anti-money laundering regulations or court orders, or to protect the rights and safety of Razed Casino or its users. In the event of a business transfer, such as a merger or acquisition, your data may be transferred to the new entity as part of the transaction, subject to the same privacy protections.
4. International Data Transfers
Your personal information may be transferred to and processed in countries outside Australia, including the European Economic Area (EEA) and other jurisdictions where our service providers operate. When transferring data internationally, Razed Casino takes reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy and applicable data protection legislation.
5. Data Security and Retention
Razed Casino implements robust security measures to safeguard your personal information against unauthorised access, loss, misuse, or disclosure. These measures include encryption technologies, firewalls, secure storage systems, and regular security assessments. Access to your data is restricted to authorised personnel who require it for legitimate business purposes.
We retain your personal information only as long as necessary to fulfil the purposes described in this policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Once your information is no longer required, it is securely deleted or anonymised in accordance with our data retention procedures.
6. Your Rights as an Australian User
As an Australian resident, you have specific rights regarding your personal information under the Privacy Act 1988 (Cth) and other applicable laws. These rights include:
- The right to access personal information we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to restrict or object to certain types of processing
- The right to withdraw consent for specific uses of your data (where consent is relied upon)
- The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated
To exercise these rights, you may contact us using the details provided at the end of this policy. We will respond to your requests in accordance with applicable legal requirements and within reasonable timeframes.
7. Use of Cookies and Tracking Technologies
Razed Casino uses cookies and other tracking technologies to enhance your browsing experience, analyse website performance, and deliver personalised content. Cookies are small data files stored on your device that help us remember your preferences and optimise our services. You can manage your cookie preferences via your browser settings at any time; however, disabling certain cookies may affect your ability to use some features of the site.
8. Children’s Privacy
Razed Casino does not knowingly collect personal information from individuals under the age of 18. Our services are strictly intended for users who meet the legal gambling age in Australia. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to remove such information from our records.
9. Policy Updates and Contact Information
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our website, and the updated version will be effective upon posting. We encourage you to review this policy periodically to stay informed about how your data is protected.
If you have questions or concerns regarding this Privacy Policy or your personal information, you may contact Razed Casino’s Data Protection Officer at privacy@razed.com or by using the contact form available on our website. We are committed to addressing your privacy-related inquiries promptly and transparently.
10. Conclusion
Razed Casino is committed to maintaining the confidentiality, integrity, and security of your personal information. This Privacy Policy demonstrates our dedication to responsible data handling practices in compliance with Australian regulations. By using our platform, you acknowledge that you have read and understood the terms of this policy regarding the collection and use of your personal information.